Senior UX Designer

Hong Kong | Marketing and Communications

We are looking for a qualified Senior UX Designer to join our team in Hong Kong. You’ll be working on exciting new projects, including a full suite of marketing and product sites. A strong ability to distill complex problems into simple, elegant solutions is key to success at our company. We are a fast-paced company with an entrepreneurial spirit, so the majority of the work will be focused on innovating original and creative content and application, as well as final deliverables and solutions that work in the real world.

If you are fascinated by the challenges of designing both truly responsive web experiences and deeply native mobile experiences and want to help lead efforts to learn from our users and incorporate those learnings into new features and products that you'll design from scratch, then let’s talk.

For this position, we expect you to be a tech-savvy professional with an in-depth understanding of how technology can help us achieve our business goals. You should be methodical and have excellent time management skills. Experience in designing for iconography, social media graphics, emails, infographics, online newsletters, and other various digital assets is a plus.

What you will be doing:

Tech Breakdown

• 65% UX Design (with some visual design responsibilities)

• 35% UX Strategy and Research

Daily Responsibilities

• 80% Hands-On

• 20% Team Collaboration

Responsibilities: 

  • Identify and troubleshoot UX problems
  • Use quantitative and qualitative data to identify opportunities for improvement
  • Solve compelling problems while owning user experience design across all platforms – web, tablet, and mobile
  • Work closely with stakeholders to understand and define UX and XD goals for new and evolving features
  • Communicate user experience designs and drive alignment with teammates and stakeholders from concept to final design
  • Lead white boarding, user testing, iterations, A/B testing and have a strong understanding of UX design principles.
  • Develop light-weight prototypes and other discovery tools.
  • Quickly develop, iterate, and maintain user flows, lo-fi + hi-fi mockups, specs, and implementations.
  • Create process flows, site maps, wireframes, solutions, and prototypes while iterating based on your research, team feedback, and user feedback to effectively conceptualise and communicate detailed interaction behaviours for multiple environments and audiences.
  • Collaborate with other designers, developers, analysts, writers, researchers, product managers, project managers, and marketing department teams to understand and define UX direction.
  • Responsible for mobile responsive web sites and applications, prototypes, UX libraries, web style guides, and overall user experience design.
  • Work in every phase of the product development lifecycle (except coding) to create intuitive products.
  • Work across the lines of Project and Product Management, UI, UX, design, and QA.
  • Assist with usability testing, user interviews, stakeholder interviews, and user surveys.

Skill/Education:

  • Degree- Bachelors’ or Masters’ Preferred- Or Equal Experience.
  • Portfolio of demonstrated UX strategy and design projects.
  • Strong understanding of UI and UX within the Development Process.
  • Strong understanding of collaboration with a software and web development team throughout the lifecycle.
  • Understanding of, and passion for, interaction design principles.
  • A data-driven approach to user testing and lean production principles.
  • Excellent time-management and organisation skills.
  • Identifies priorities and plans accordingly.
  • Team spirit; strong communication skills to collaborate with various stakeholders.
  • Proficient in Photoshop, Zeplin, WordPress, InVision, Adobe XD, Sketch and working on a Mac with intermediate skills in CSS and HTML.
  • Advanced Skills: Persona Development, Information Architecture, using secondary UX Research.
  • Advanced Skills: High-Fidelity prototyping in Axure, Sketch, Adobe XD or InVision.

Knowledge & Experience:

  • Bachelor's degree in Design (HCI, Multimedia, Graphic Design, etc.) or equivalent industry experience.
  • 5+ years of UX work experience.
  • Experience working closely with marketing, research, engineering, project, and product management teams.
  • Ability to design at all stages of development while integrating ongoing user research, building from concept and rough sketches to prototypes to final user-facing product.
  • Knowledge of Scrum Agile or other Agile/Lean methodologies.
  • Expertise in managing multiple projects and/or clients at once.
  • Experience in B2B or Tech environment a PLUS!

Competencies:

  • Nurturing design from rough concept to MVP to live iteration.
  • Thrive in a fast-paced, always-evolving environment.
  • Engaging presentation and storytelling skills, using both language and imagery.
  • Experience designing for consumer-facing digital products and/or services.
  • Excellent verbal, written, presentation and interpersonal communication skills.
  • Self-motivated, detail-oriented.
  • Level-headed and positive attitude under pressure.
  • Ability to manage workload and meet deadlines.
  • Strong understanding of analytics and heat mapping tools – we use Google Analytics, Google Search Console and Hotjar.
  • Strong web and Mac desktop skills – we use Google Suite, Adobe Creative Suite, Sketch, Abstract and various web-based tools such as, Trello, TeamGantt, Fogbugz, MailChimp, and JIRA.

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